End of Life Support for iMedConsent - Physician Edition
Top : iMedConsent Physician Edition : Implementation
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This document provides information regarding the support life cycle of Physician Edition products of iMedConsent.
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Dialog Medical provides free unlimited support of its licensed Physician Edition products for two years from the date of initial release. Unlimited support includes upgrade of any additional content, enhancements, and bug fixes which are developed for the current versions. Requests for program or content change will be considered during the two-year period.
Limited support may be received on a pay-per-call basis for an additional year (i.e., up to three years from the date of initial release). Limited support includes updates to content and any previously developed enhancements and bug fixes, however, no additional testing or development, including enhancement requests will be considered. Assistance will be offered to transition customers to a more current offering.
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Current Dialog Medical offerings:
Products:
iMedConsent 3.7, released May 2004, expires May 31, 2006
iMedConsent Physician 3.81 (spring), released April 2005, expires April 30, 2007
iMedConsent Physician 3.81 (Summer), released July 2005, expires July 31, 2007
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iMedConsent Offerings which are no longer supported:**
iMedConsent 2.3
iMedConsent 2.4
iMedConsent 3.12
iMedConsent 3.5
iMedConsent 3.6
** these include products formerly included in Novartis and Bard Discussion packages
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Customers may contact Dialog Medical Support by calling 1-800-482-7963 or by e-mailing
service@dialogmedical.com
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